👤 Speed expert
Put a real Shopify speed specialist on your store — they do the heavy optimization work for you, and you just approve the result.
What is Speed up expert?
Self-optimize handles the standard stuff well, but some speed problems need a real person to fix — hand-tuning theme code, untangling third-party scripts, chasing down layout shifts in custom sections. That's what Speed up expert is for.
A dedicated specialist works directly on a copy of your theme. Your live store is never touched until you give the go-ahead. When they're done, you get a report showing exactly what changed and how much faster your store is.
What's included:
A dedicated speed specialist on your store, available 24/7
Hands-on theme code optimization
Core Web Vitals tuning (LCP, FCP, CLS)
A speed audit report each month so you always know where you stand
Priority support
First optimization delivered in 3–5 days
Why use Speed up expert?
Fixes what automation can't — hand-tuned theme code, third-party scripts, and custom-section layout shifts.
Zero risk to your live store — all work happens on a theme copy; nothing goes live until you approve it.
Proof of impact — before/after PageSpeed scores and a full change log, every time.
Ongoing, not one-off — a monthly speed audit report keeps your store optimized as it changes.
Hands-off for you — the specialist does the work; you just review and say yes.
⚙️ How Speed up expert works
Step 1: Upgrade to Expert
Go to Subscription and upgrade to the Expert plan. That's all you need to do to get started.
Step 2: Meet your specialist
Our Customer Success team reaches out automatically. They introduce you to your specialist and ask a few questions to kick things off — what pages matter most to you, any known issues, and theme access details.
You can also start the conversation yourself. Go to Speed up → Expert and click Chat with our expert.
Step 3: Your specialist optimizes a theme copy
Your specialist creates a copy of your live theme and starts optimizing. Your live store stays exactly as it is — no risk while the work is in progress.
Step 4: Review the optimization report
When the optimization is ready, you'll get a short report from your specialist in the in-app chat. The report includes:
Your specialist's name and the theme they worked on
Optimization summary — how many changes were applied
Speed improvement (PageSpeed score) — your Mobile and Desktop scores before and after, with the change in points
PageSpeed reports — before/after links so you can dig into the details
A Review the changes link to open the optimized theme preview
Step 5: Review and approve
Click Review the changes to open the preview. Check everything looks right, then approve. The optimized theme only goes live once you say yes — you're always in control.
Step 6: Get monthly reports
Every month after that, your specialist sends a speed audit report with your current performance, anything new that needs attention, and what to do next.
📌 Merchant Notes
We commit to help improve your speed score — we don't promise a specific number, because the final result depends on your theme, your apps, and your content, all of which are outside our control.
Every change your specialist makes is logged in Analytics → Optimization activity, so you have a full record of what was done, when, and the impact.
The optimized theme only goes live when you approve it — your live store is never changed without your go-ahead.
Your first optimization is delivered in 3–5 days after kickoff.
To track your store's speed over time, see Analytics.
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